Walt Disney World is facing a new lawsuit recently filed by a guest whose pant leg allegedly got caught in the ride system while exiting a the popular Haunted Mansion ride at Magic Kingdom ride in December 2024. This comes less than a year after another lawsuit from a guest who claimed she tripped over the trolley tracks in Magic Kingdom.
We have all the details on the lawsuit. Keep reading for everything we know on this new lawsuit so far. Mickey Visit brings you the latest Disney news and planning resources, including 7 big changes to Star Wars: Galaxy’s Edge and a change to how wait times work at a classic Disneyland attraction.
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Guests Suing Disney for More Than $50,000 Over Alleged Haunted Mansion Fall
A new lawsuit was filed against Walt Disney Parks and Resorts on November 5, 2026, by Jeri and Curtis Johnson, who are seeking more than $50,000 in damages after an alleged fall exiting the Haunted Mansion at Magic Kingdom.
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According to the lawsuit documents, the incident took place on December 14, 2024, when Jeri and Curtis visited for a family vacation as “guests and business invitees” of Walt Disney Parks and Resorts.
On the day in question, Jeri and Curtis rode the Haunted Mansion attraction, and upon exiting, Jeri’s left pant leg allegedly “became entangled in a conveyor belt near the exit area of the ride.” In the Haunted Mansion attraction, the ride vehicles, also known as “Doom Buggies,” are situated on a conveyor belt that continuously moves the ride vehicles forward.
Cast Members walk on the belt while instructing guests to “watch their step” as they board and exit the vehicles while the conveyor belt stays in motion. However, Cast Members do need to stop the conveyor belt every now and then, specifically when a guest in a wheelchair gets on or off the ride.
The complaint document states that Jeri was “pulled down to the ground with considerable force” by the conveyor belt, and the Disney World maintenance staff were called to assist. Allegedly, the maintenance staff had to remove the track guards in order to free him, and he was then transported to the Magic Kingdom First Aid Center in a wheelchair.
Jeri Johnson is seeking damages for “bodily injury and resulting pain and suffering, disability, mental anguish, loss of capacity for the enjoyment of life, inconvenience, disfigurement and scarring, expense of hospitalization, medical and nursing care and treatment, loss of earnings, loss of ability to earn money, and aggravation of a previously existing condition.”
In addition, Curtis Johnson is seeking damages “as a direct and proximate result of this injury” for “the loss of love and affection, society and companionship, and the aid and assistance of Jeri Johnson.”
The two plaintiffs are seeking in excess of $50,000 for these damages and have “demanded a trial by jury.” Disney has not responded publicly to the lawsuit at this time.
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This lawsuit was first reported by WDWNT and is one of a few that Disney has been hit with in the past year. A guest named Rhonda Smith sued Disney in December, 2025, claiming that she tripped on the trolley tracks at Magic Kingdom and suffered “permanent injuries and substantial medical expenses.” Disney ultimately responded that the tracks are “open and obvious” and argued that the plaintiff bears responsibility for the incident.
In addition, a different lawsuit was filed in February 2026 by a guest who was allegedly thrown from a wheelchair when one of its wheels became stuck in a hole near the City Works Eatery and Pour House at Disney Springs. The plaintiff claims that he or she suffered two broken bones.
Disney typically addresses these allegations in court without making official statements to the public. However, many cases like these are either settled or dismissed prior to making it to a court date.
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